eeb999 Terms and Conditions

1 General Provisions

eeb999 (hereinafter referred to as the "Platform", "we", or "Company") is an online casino and betting platform that provides entertainment services for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between the Platform and the user.

These Terms apply to the https://eeb999.cam website and all pages, services and activities under it. Any local regulations applicable under the laws and rules of Bangladesh shall apply together with these Terms.

1.1 Definitions

• "User" means any person who has registered on the eeb999 platform or is using the services.
• "Account" means the user's personal account on the platform.
• "Balance" means the amount of funds available in the user's account.
• "Bonus" means any promotional benefit provided by the platform.
• "Bet" means a wager placed to participate in any game or sports event.

1.2 Precedence of Terms

These terms and conditions take precedence over any prior oral or written agreements, promises or understandings with the platform. Where separate terms exist for a specific game or promotion, those shall be considered supplementary to these general terms.

2 Eligibility and Registration

2.1 Age Requirement

To register and use services on eeb999, the user must be at least 21 years of age. Registration by minors is strictly prohibited. The Company may request necessary documents at any time to verify age.

2.2 Registration Requirements

At the time of registration, the user must confirm the following:

• All information provided is true, accurate and complete.
• The user is a legally residing adult in Bangladesh.
• The user does not already hold an account on eeb999.
• The user's account has not previously been terminated or suspended.
• The user is registering voluntarily and with full awareness.

2.3 One Account Policy

Each user may hold only one account. Creating multiple accounts under the same person, device, IP address or household is prohibited. If multiple accounts are detected, all of them will be terminated and any associated balances and bonuses will be forfeited.

2.4 Identity Verification (KYC)

The platform may request the following documents for identity verification at any time: National ID card (NID), passport, birth registration certificate or any other government-issued ID. Withdrawals may be placed on hold until verification is complete.

3 Account Management

3.1 Account Security

The user is fully responsible for all activities on their account. It is the user's responsibility to keep their password confidential and prevent unauthorized access to their account. Sharing passwords or account details with anyone else is strictly prohibited.

If a user suspects unauthorized activity on their account, they must notify our customer service team immediately. The platform will not be held responsible for any losses resulting from failure to report such activity.

3.2 Updating Account Information

The user must keep their account information accurate and up to date at all times. If a phone number or payment details change, the account must be updated promptly. The platform will not be responsible for withdrawal delays caused by incorrect information.

3.3 Account Inactivity

If there is no login or activity for 6 consecutive months, the account will be marked as "inactive". Any balance in an inactive account will be preserved. The user may reactivate their account at any time with the assistance of customer service.

4 Deposits and Withdrawals

4.1 Deposit Rules

The following payment methods may be used to deposit funds on eeb999: bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳100 (one hundred taka). The maximum deposit limit will be determined according to the applicable method.

Deposited funds are generally added to the account instantly. If there is a delay for any reason, please notify the customer service team. It is recommended to save the payment receipt or transaction ID.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 5 to 30 minutes. However, delays may occur if identity verification or a security review is required.

4.3 Withdrawal Conditions

• Withdrawals may only be made to the same payment method used for the deposit.
• The specified wagering requirements must be met before withdrawing bonus funds.
• Withdrawals from unverified accounts may be placed on hold.
• Withdrawals may be kept under review in the case of suspicious activity.
• It is the user's responsibility to provide correct account details at the time of withdrawal.

4.4 Failed Transactions

If a deposit or withdrawal transaction fails, please contact the relevant payment provider. The eeb999 customer service team will also assist in resolving the issue. In the event of a failed transaction, funds generally return to the sender automatically.

5 Bonuses and Promotions

5.1 Welcome Bonus

New users will receive a 200% bonus on their first deposit, up to ৳15,000. For example, depositing ৳1,000 will earn a ৳2,000 bonus, giving a total balance of ৳3,000. The maximum bonus cap is ৳15,000 — meaning even if you deposit ৳16,000 or more, the maximum bonus awarded will be ৳15,000.

5.2 Wagering Requirements

To withdraw the welcome bonus, a 15x (fifteen times) wagering requirement must be met. This means the bonus funds become withdrawable after the combined total of the bonus and deposit has been wagered 15 times. Some games may carry a different weight when counting towards wagering requirements.

5.3 General Bonus Rules

• A user is eligible to receive the welcome bonus only once.
• Bonus offers are valid only while they are active.
• Bonus funds cannot be transferred to another account.
• The Company reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is suspected, the account will be reviewed.
• The time limit for meeting wagering requirements will be stated in the bonus details.

5.4 VIP Program

The eeb999 VIP program has three tiers: Bronze, Silver and Gold. Users can advance to a higher tier through regular play. Each tier offers a weekly cashback benefit: Bronze — up to 0.4%, Silver — up to 0.8%, Gold — up to 1.2%.

6 Gaming Rules

6.1 Game Rules

Each game has its own rules, which can be viewed when the game is launched. Users are advised to read the rules of a game carefully before participating. In the event of a technical error in a game, the Company will review the situation and make a decision.

6.2 Fair Play Policy

eeb999 is committed to ensuring fair play. The outcomes of all games are determined using Random Number Generator (RNG) technology. Any attempt by a user to influence the outcome of a game will be treated as a prohibited activity.

6.3 Technical Issues

If a game is left incomplete due to a technical issue, the Company will review the game logs and make a decision. The Company will not be liable for any bets lost due to an internet disconnection. Please contact the customer service team for a prompt resolution of technical issues.

6.4 Sports Betting Rules

For betting on cricket, football and other sports events, the set odds and rules apply. If an event is cancelled or postponed, the bet will be voided and the stake will be refunded. Betting on events linked to match fixing or any other corrupt activity is prohibited.

7 Prohibited Activities

Any of the activities described below are strictly prohibited on eeb999. Violating these rules will result in account termination and forfeiture of balances:

• Creating or operating multiple accounts.
• Registering using a false or incorrect identity.
• Abusing bonus benefits or engaging in "bonus hunting" activities.
• Using hacking, software, bots or any other automated means.
• Exploiting game vulnerabilities or errors.
• Colluding secretly with other users during play.
• Money laundering or transacting with illegal funds.
• Threatening or harassing other users.
• Using the platform's intellectual property without permission.
• Attempting unauthorized access to the platform's servers or network.

8 Security and Privacy

8.1 Data Protection

eeb999 uses SSL encryption technology to protect users' personal information. All communication with the platform is conducted through encrypted channels. Users' financial information is always stored securely.

8.2 Use of Information

Information provided by users will be used solely for delivering services, verifying identity and meeting legal obligations. Information will not be sold or transferred to third parties, though it may need to be shared with authorities if legally required. For more details, please read our Privacy Policy.

8.3 Anti-Money Laundering

eeb999 is committed to preventing money laundering. If suspicious financial transactions are detected, the platform will notify the relevant authorities. Users may be asked to provide information about the source of their funds.

9 Responsible Gaming

9.1 Responsible Gaming Commitment

eeb999 believes that gambling is for entertainment purposes only. The platform encourages users to play in a healthy and responsible manner. Gambling addiction is a serious issue and can have a negative impact on personal and family life.

9.2 Self-Control Measures

Users may take the following steps:

• Set betting limits and stick to them.
• Inform the customer service team to request a temporary break or self-exclusion.
• Have an open conversation with family about gambling habits.
• Try not to place extra bets to recover lost money.

Visit our Responsible Gaming page for detailed support.

9.3 Minor Protection

It is also the responsibility of parents and guardians to prevent minors from using the platform. If an account is left open on a shared family computer or device, keep it locked. If evidence is found that a minor has accessed an account, immediate action will be taken.

10 Terms & Conditions Changes

eeb999 reserves the right to change, amend, or update these terms and conditions at any time. A notice will be posted on the platform when changes are made. If a user continues to use the platform after updated terms are published, that will be considered as acceptance of the new terms.

For significant changes, users will be notified by email or through an account notification. It is recommended to review the terms and conditions regularly.

11 Account Suspension & Termination

11.1 Termination by the Company

The company may suspend or terminate an account at any time for the following reasons:

• Violation of any provision of these terms and conditions.
• Providing false or inaccurate information.
• Suspicious or fraudulent activity.
• Legal obligations or court orders.
• Detection of an account security risk.

11.2 Closure by the User

A user may request to close their account at any time by contacting the customer support team. The opportunity to withdraw any eligible balance will be provided before the account is closed.

11.3 Consequences of Termination

If an account is terminated due to a breach of terms and conditions, all balances may be forfeited. A decision to return a fair balance may be made at the company's discretion.

12 Contact & Support

If you have any questions or complaints regarding these terms and conditions, please contact our customer support team. Our team provides support in Bengali 24/7.

These terms and conditions are written in Bengali and the Bengali language meaning shall be considered final. In the event of any dispute, the decision of the eeb999 authority shall be considered final.